From Good Hands

There are many reasons to buy an SUV, but whether you’re hauling cargo or people, you want the ride to stay smooth. Replace your shocks and struts after 60,000 miles under normal driving conditions in your Lincoln Navigator suspension at its peak. This process only covers replacing the shocks, as Lincoln doesn’t equip the Navigator with struts. Pop the hood, and locate the top of the shock absorber. It’s connected to the frame either directly over or right next to the wheel well. Hold the stem with a wrench and use a ratchet to remove the nut, washer and bushing. Repeat on the other side of the Navigator. Lift the front end with a floor jack and support it by the frame with jack stands. Remove the retaining nuts from the bottom of the shocks. In the 2-wheel-drive model, there are two nuts, but in the 4-wheel-drive model, there’s one nut and bolt. Pull the shock out of the bottom of the Navigator. Repeat on the other side of the SUV. Slide the bushing and washer onto the stem of the new Navigator shock, and slide it through the coil spring into the frame. Install the lower retaining nuts on the 2-wheel-drive model, and set the dial on the torque wrench to 22 ft-lb. Tighten the nuts until you feel the wrench give. On the 4-wheel-drive model, insert the lower bolt and nut and torque the bolt to 57 ft-lb. Repeat on the other side of the Navigator.

Lower the front end of the car, and tighten the upper mounting nut on each side of the Navigator. Torque it to 34 ft-lb in the 2-wheel-drive SUV, and 22 ft-lb in the 4-wheel-drive model. Raise the rear end of the Navigator, and support it under the frame with jack stands. Locate the shocks, which look like two tubes that slide in and out of each other. Use a ratchet to remove the self-locking nut, washer and bushing at the top of a shock, and unbolt the lower end from the axle. You might need to lift the axle with a floor jack to gain enough slack to remove the Navigator shock. Repeat this step on the other side of the Navigator. Position the new shock, and slide the new rubber bushing, washer and self-locking nut onto the top through the mount in the frame. Torque it to 63 ft-lb. Insert a lower mounting bolt and nut, and torque it to 63 ft-lb. Repeat this step on the other side of the Navigator.

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